Your privacy matters to apk43. This policy explains exactly what personal data we collect, why we collect it, how we store and protect it, and the rights you hold over your information. We do not sell your data, and we never will.
About this document. This Privacy Policy describes how apk43 ("we", "us", "our") collects, processes, stores, and shares your personal information when you access or use the apk43 platform at apk43.cam. It should be read alongside our Terms & Conditions. By using apk43, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please discontinue use of the platform and contact support to request account closure.
The following definitions apply throughout this Privacy Policy. Terms not defined here carry the meaning assigned to them in the apk43 Terms & Conditions.
apk43 collects Personal Data from you in four broad categories. We collect only what is necessary to operate the platform safely, comply with applicable regulations, and provide you with an effective service.
2.1 Registration & Account Data. When you create an account, we collect your full legal name, date of birth, email address, Indonesian phone number, username, and password (stored in hashed form — we never store plain-text passwords). This information is required to create and manage your account.
2.2 Identity Verification (KYC) Data. Prior to processing any Withdrawal, we collect documentary proof of identity and address. This typically includes a copy of your Indonesian national identity card (KTP), a recent utility bill or bank statement (issued within 90 days), and a selfie-with-document photograph. These documents are stored in encrypted form in our secure compliance system and are never shared with game studios or marketing partners.
2.3 Financial & Transaction Data. We record details of every deposit and withdrawal transaction, including the payment method used (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay), transaction reference numbers, amounts in IDR, timestamps, and status. We do not store your full bank account credentials — payment authentication occurs through your bank or e-wallet provider's own secure interface.
2.4 Usage & Technical Data. When you access the Platform, our systems automatically collect your IP address, device type and operating system, browser type and version, session duration, pages visited, game activity logs (bet amounts, game titles, outcomes), and referral source. This data is used for fraud detection, security monitoring, platform performance optimization, and aggregate analytics. It is not linked to identifiable user profiles for marketing purposes without your separate consent.
2.5 Communications Data. If you contact our support team via live chat or any other channel, we retain the transcript of that communication for quality assurance, dispute resolution, and compliance record-keeping. Sensitive financial or identity information shared during support interactions is treated with the same level of protection as KYC data.
2.6 Voluntary Information. If you choose to participate in surveys, provide feedback, or respond to promotional communications, the information you submit voluntarily is collected and used only for the stated purpose of that interaction.
apk43 processes your Personal Data under one or more of the following recognized legal bases:
apk43 uses the Personal Data we collect for the following specific purposes. We do not use your data for any purpose incompatible with those listed here without first notifying you and, where required, obtaining your consent.
apk43 does not sell, rent, or trade your Personal Data to any third party for commercial purposes. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.
5.1 Licensed Game Studios. To deliver game content, we share your account session token and player ID with our licensed software partners — including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft. These providers receive only the data technically required to authenticate your session and record game outcomes. They do not receive your full name, KYC documents, or financial details.
5.2 Payment Processing Partners. Deposit and withdrawal transactions are facilitated through payment intermediaries who connect the platform to Indonesian banking channels (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay). These partners process transaction data under their own privacy policies and are contractually bound to handle your data securely and not to use it for any purpose beyond payment processing.
5.3 Identity Verification Providers. KYC document review may be performed in whole or in part by a third-party identity verification service. All such providers are contractually obligated to process your documents solely for the verification purpose and to apply security standards consistent with those of apk43.
5.4 Legal and Regulatory Disclosure. apk43 may disclose your Personal Data to a regulatory authority, law enforcement body, court, or other governmental entity where required to do so by law, court order, or binding regulatory direction. Where permitted, we will notify you of any such disclosure request before complying.
5.5 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of apk43's business, your Personal Data may be transferred to the acquiring or successor entity as part of that transaction. You will be notified in advance of any such transfer, and the successor entity will be required to honor the commitments made in this Privacy Policy.
5.6 Professional Advisors. apk43 may share limited Personal Data with its legal, financial, or cybersecurity advisors in the context of obtaining professional advice. All such advisors are bound by confidentiality obligations.
apk43 applies a layered security architecture to protect your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. Our key technical and organizational measures include:
No security system is infallible. You are responsible for maintaining the confidentiality of your apk43 login credentials. Use a strong, unique password, enable 2FA, and never share your account details with anyone. Contact support immediately if you suspect unauthorized access to your account.
apk43 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session, and collect anonymized analytics. The following categories of cookies are in use:
apk43 does not use third-party behavioral advertising cookies or cross-site tracking pixels. You may configure your browser to block or delete cookies, though doing so may impair certain Platform functions, including session persistence and payment flow continuity.
apk43 retains Personal Data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized. Where deletion is technically constrained by backup schedules, the data is quarantined from active systems and scheduled for deletion at the next available cycle.
As a Data Subject, you hold specific rights over your Personal Data held by apk43. You may exercise these rights at any time by contacting our support team. We aim to respond to all rights requests within 30 days of receipt. In cases of complexity or volume, we may extend this period by up to a further 30 days, with prior notification.
| Right | What It Means | Limitations |
|---|---|---|
| Access | Request a copy of the Personal Data apk43 holds about you. | May exclude data covered by legal privilege or third-party confidentiality. |
| Rectification | Request correction of inaccurate or incomplete Personal Data. | Identity verification required before changes to KYC data. |
| Erasure | Request deletion of your Personal Data ("right to be forgotten"). | Does not apply where retention is required by law, contract, or legitimate interest (e.g., AML records). |
| Restriction | Request that processing of your data be restricted while a dispute or review is pending. | Platform access may be suspended during the restriction period. |
| Portability | Receive a machine-readable export of data you have provided to apk43. | Applies only to data processed by automated means on the basis of consent or contract. |
| Objection | Object to processing based on legitimate interests or for direct marketing. | Marketing objections are actioned immediately; legitimate-interest objections are assessed case by case. |
| Withdraw Consent | Withdraw previously given consent for marketing or optional processing. | Does not affect lawfulness of processing carried out before withdrawal. |
To exercise any of the above rights, contact apk43 support via live chat or the plain-text email address shown in the footer of this page. We may ask you to verify your identity before processing the request. There is no charge for exercising your rights, except in cases of manifestly unfounded or repetitive requests where an administrative fee may apply.
The apk43 Platform integrates with third-party services — game studios, payment processors, and infrastructure providers — whose own privacy practices are governed by their respective privacy policies. apk43 is not responsible for the privacy practices of any third-party service. However, we vet all third-party partners for data-protection compliance before integration, and our contracts with them include data-processing obligations consistent with industry best practices.
Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft operate under international gaming licenses that carry their own data-handling obligations. These studios receive only the minimum data required to authenticate your session and return game outcomes to the Platform. They do not have access to your KYC documents, full financial records, or contact details.
Payment providers processing transactions via BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay operate under Indonesian financial regulatory oversight and are bound by national data-protection obligations applicable to licensed financial service providers.
apk43 does not knowingly collect Personal Data from individuals under 21 years of age. The Platform is strictly for adults aged 21 and older. Age verification is a mandatory step in the KYC process, and any account found to belong to a minor is immediately suspended and all associated data is handled in accordance with our compliance obligations.
If you believe that a minor has registered an account or provided personal information on apk43, please contact our support team immediately. We will investigate the matter promptly, suspend the account, and delete any data collected from the minor to the extent permitted by legal record-keeping obligations.
Parents and guardians are encouraged to use device-level parental controls to prevent underage access to gambling platforms. apk43 supports responsible gaming and cooperates fully with any legitimate age-protection initiative.
apk43 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, operational procedures, or applicable legal requirements. The effective date at the top of this document will always reflect the date on which the current version entered into force.
Where changes are material — meaning they affect the type of data collected, the purposes for which it is used, or the rights available to you — we will provide at least 7 days' advance notice via email to your registered address and via a prominent on-site notification. Continued use of the Platform after a material amendment takes effect constitutes acceptance of the updated policy. If you do not agree with the amended terms, you should close your account before the effective date of the change.
Non-material changes (such as clarifications, formatting improvements, or corrections that do not alter the substance of your rights) may be made without advance notice, though the effective date will still be updated accordingly.
This Privacy Policy is governed by and construed in accordance with the laws applicable under the international licensing framework under which apk43 operates. apk43 is an offshore platform and operates in accordance with the data-protection requirements embedded in its licensing conditions.
Indonesian players access the Platform on the basis of their own volition and in accordance with the Terms & Conditions. While apk43 is not formally subject to Indonesian domestic data-protection law by virtue of its offshore status, we choose to align our practices with internationally recognized privacy standards — including principles of purpose limitation, data minimization, storage limitation, integrity, and confidentiality — as a matter of operational best practice and respect for our players' rights.
Any dispute arising from or related to this Privacy Policy that cannot be resolved through direct engagement with apk43's support team shall be referred to binding arbitration under the rules of the licensing jurisdiction's dispute resolution framework.
For any privacy-related inquiry, rights request, or data-protection concern, please contact the apk43 privacy team through one of the following channels. All contact details are provided as plain text only and are not clickable links.
Email (plain text): [email protected]
Subject line: "Privacy Request — [Your Account Username]"
Live Chat: Available 24/7 via the apk43 Platform. Average first-response time under 2 minutes during peak hours (08:00–24:00 WIB).
We aim to acknowledge all privacy requests within 24 hours and resolve them within 30 calendar days.
These six principles define how apk43 treats your personal information — not as a compliance checkbox, but as a genuine operational standard.
apk43 collects only the data it genuinely needs. We do not harvest surplus information, and every data field we request maps directly to a specific operational or compliance purpose. Less data collected means less exposure for you.
Every byte of personal data stored by apk43 is encrypted at rest. Every session is served over 256-bit SSL/TLS. KYC documents, payment records, and account credentials are held in isolated, access-controlled storage environments.
apk43 does not sell, rent, or broker your personal information to advertisers, data brokers, or any other commercial third party. Your data exists to serve your account and our compliance obligations — full stop.
Access, rectification, erasure, portability, and objection rights are handled within 30 days — no bureaucratic stalling, no unexplained refusals. We document every rights request and its resolution for accountability.
Data is kept only as long as it needs to be — defined retention schedules apply to every data category, and when the clock runs out, records are deleted or irreversibly anonymized. We do not hold data indefinitely as a precaution.
When this policy changes materially, you hear about it before it takes effect — not after. apk43 provides at least 7 days' advance notice of any change that affects your data rights, delivered to your registered email address.
Our support team is available around the clock to address data inquiries, rights requests, or general questions about how apk43 handles your information. You can also review our full Terms & Conditions or explore our Responsible Gaming policy.